Friends and Family Test
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
How the FFT works
You may be asked after your treatment or service to complete an FFT. This is an opportunity for you to give feedback on your experience of our service if you want to. It also helps us to know exactly what is and isn’t working, so we can improve our services.
You’ll be asked a series of questions. The test is anonymous, and your answers won’t be traced back to you.
You can complete the FFT by clicking the link below.
More information about Friends and Family Test
You can find more information about the Family and Friends test on the NHS website.