Cancel appointment

If you can no longer make your appointment, it's important that you cancel it so that the appointment can be offered to someone else.

How to cancel an appointment

You can cancel your appointment in one of the following ways:

  • using your NHS account (through the NHS website or in the NHS App)
  • via phone - call 0117 9082360 and press 1 to leave a message.
  • via SMS text - by texting back "cancel" if you have received an appointment reminder via a SMS text message. 

You can register for an online account which will allow you to access appointment management, prescription ordering and medical information regarding allergies, immunisations and medications.  To access this function, you should apply for a pin number and access codes at the surgery, you will need to attend in person with photographic id.


Click on the link below to cancel your appointment.