Move to Total Triage Appointment System from 14th September

What is "Total- Triage"

Total Triage means that every patient requiring a GP appointment is triaged by a clinician first.  You will be asked to complete an online query form through our website or via NHS App and this will enable us to direct your query to the most appropriate person who can help you as quickly as possible.

If you do not have internet access our staff will complete this form for you over the phone.  This will ensure equitable access for all patients.

We plan to go live with new system from Monday 14th September 2026.